Customer Ratings & Reviews

They mounted my Flat panel and sound bar, configured wifi Modems, set up new refrigerator. Great guys, great work - Worth the money

I’ve received discounts that I wasn’t expecting on extended warranties. Once pandemic is over will have them setup my home theater system.

As I have stated in a previous review, I believe that the service the Geek Squad provides is well worth the cost of the service.

When my appliance stop working it was replaced at the cost it was purchased because it could not be fixed.

I normally don't buy extended warranty, but thought for a 400 dollar router worth the extra. Glad I did as ended up needing to use it and exchange was quick and painless

I decided to get this for my cameras what a wonderful Product plan. Much better than the warranty and worth the protection

Best protection plan. I always buy one just to be in safe side. If anything happens nothing to worry about

Geek squad is great! Often they have very knowledgeable people who are more than happy to help

I absolute love this service. I had a few things that didn't work the way they should I was able to return them with hasstle at al.

With electronics failing everyday it pays to insure your purchases. I have not had to use this service of yet but I am covered for 2 years no matter what they say. Hopefully will not need to use but spending almost 200 dollars for a wireless modem capable of handling our needs I felt no choice but to pay for this insurance

Geek squad did services on my lap top and were quick on repair been with them for about 5 years!!

I usually don't buy an extended warranty but on the last few items, I had no problem exchanging the items under the extended warranty

I usually don't buy an extended warranty but on the last few items, I had no problem exchanging the items under the extended warranty

Geek Squad Protection is always a must when buying something of significance. Can never go wrong to have your stuff covered

When I purchased my Echo Dot I also purchased the 2-year Geek squad product replacement package for only $4 extra! I personally thought it was well worth it!

The protection and replacement plan for the laptop is a good deal if you need it, I hope I will never need it.

I would recommend purchasing the 2 year geek squad product replacement plan. It covers all your accidents.

Warranty is inexpensive and Best Buy has never let me down with their warranty contracts in the past so I will continue to purchase. Peace of mind at an affordable price.

Any time we have had an issue, there have been helpful staff willing g and ready to assist. We have had to replace items Nd it was hassle free, no questions asked

Good item to have just in case your product stops working Excellent customer service