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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 5,685 reviews
  • Rated 5 out of 5 stars

    Good Value For Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that I can always relax more knowing that if something breaks or goes wrong or quits working that I have The Geek Squad readily available. I have used them in the past and find it so very helpful. Especially with my computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting the Product Replacement plan. I’ve used it before & had never had a problem, just bring the item in & they replace it with a new item. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the added protection because the devices were so expensive and did not want to take a chance on something going wrong and I have to shell over more money to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plans...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to review an extended warranty - when it hasn't been utilized! I have faith that the warranty process/any claims will be easy and painless - like all my other Best Buy experences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection for a very reasonable price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel Geek Squad Service Protection is inexpensive and provides peace of mind that is priceless. I haven't used it (because nothing broke) but it's there if I need it. Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are so helpful! They take the time to spend with you and explain what is going on and what they’re doing to your computer. Trust these guys to make your life a whole lot easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad >>>>>>>

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad product replacement plans are a MUST! It's great having the replacement plan because accidents happen! The Squad is always knowledgeable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, so I have always been a skeptic when it comes to "protection plans". What I quickly realized was that it comes in handy when you need a repair! Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Great to protect product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan, I always put it on my products. Many people don't like warranties however it is always best to protect your product

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I always do the same because I love the peace of mind! If you have any questions on it, please let us know!

  • Rated 5 out of 5 stars

    Know when a product replacement policy is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When a product is fairly expensive and has a tendency to fail quickly it is wise to invest in a product replacement policy. Best Buy does a great job with these policies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential High-Value Service Contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek service is highly competent, informative and an essential add-on for all my electronic equipment. Agents are ready to assist, and can handle many tasks remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for expensive electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I shop at BB is because of the warranty. They may not all be of help (employees) but this grants you a secure spot for when something doesn’t go as planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASYSERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY WITH OUT HAVING WORRIES WHEN YOU PURCHASE THE GEEK SQUAD PRODUCT REPLACEMENT WARRANTY. IF THERE IS A PROBLEM NO WORRY JUST CONTACT GEEK SQUAD FOR ADVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freaky geeky

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always happy to know that my purchases are backed by geek squad. They are great with fixing and getting the value back of something goes wrong. Already reviewed, getting them point bruh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best policy because I’ve had to return some products to the store and because I have this wonderful policy I get new replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my stuff I buy from Best Buy, I made sure I buy the Geek Squad warranty. So whenever I have problem with my stuff I go back and return it and they exchange it for a new one. Where can you get that kind of deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has the best customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point if I need something for my house, if Nest buy does not have it in stock I’m not getting the product. I believe in the Best Buy brand and love the service and the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad product replament

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to help if the product breaks they either sent it to get it fix or give you a gift card to.replace it . Never buy a product withou this great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there when you need them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always friendly and extremely helpful anytime that I need help with any installations or other types of tech support. They are reliable and the best in the business.

    I would recommend this to a friend