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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 5,685 reviews
  • Rated 5 out of 5 stars

    Geek squad did a good job with my car audio!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a bunch of audio electronics for my car and it sounds awesome, its nice knowing if anything goes wrong, I'll have Geek squad in my corner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, so I can't write a review. I usually don't buy these things, but the fail rate on most things nowadays, it's a cheap insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always sign up for my Contract, they are great whether on the phone or in person at my Stroudsburg, Pa store where Tyler always take care of my problems with my HP computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having some issues with gen 1 and because of buying the 2 year warranty Best Buy simply replaced it with the gen 2. I even got a Best Buy gift card for the difference between the gen 1 and gen 2 price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out in 15 minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wifi modem router broke down after 18 months, took it to these guys and they got me a refund and I got a new modem right away.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there! Thank you for sharing this with us. That's awesome! We're happy to hear the process was smooth to get your replacement. We try and make it as easy as possible to get help. Please let us know if there's anything else we can do for you!

  • Rated 5 out of 5 stars

    Would not be without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a Geek Squad Product Replacement policy for all the items I purchase from Best Buy! This warranty is my insurance policy on all my electronics in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not be without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a Geek Squad Product Replacement policy for all the items I purchase from Best Buy! This warranty is my insurance policy on all my electronics in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't hesitate on getting this protection plan. It really helps in the event you need it. I have purchased in the past as well and they have been a real lifesaver. Best Buy makes the replacement process easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to modern electronics I never pass on the GSP. Quality control is not what it used to be and the last thing you want is have to deal with manufactures warranties. GSP will protect you better and longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not usually a fan of paying extra for warranty. But I recommend it on these modems and routers cuz they are always coming up with new technology that I can just trade in the old with the new ones easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not usually a fan of paying extra for warranty. But I recommend it on these modems and routers cuz they are always coming up with new technology that I can just trade in the old with the new ones easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad they have a situation that when you have an accident or something wrong can happen with a purchase your able to get it fix or replaced. Thanks Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy all protection plans for all purchases I made the mistake in the past by not buying for my computer worst decision ever. Its great to have peace of mind when having protection for all purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad coverage. It gives me confidence in my purchases because if it dies or malfunctions I can return it. This service has saved me quite a bit over the years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any protection plan purchase on anything from Best Buy is well spent money to safely secure a chance for repair or replacement of all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and great connection for a fully wifi home of 5. However, it stopped working aftet 3 weeks. Geek protection replace it but the next one did the same thing in 3 weeks. Went with a different model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're getting a computer fixed or phone fixed great...if you getting an item replaced due to a defect or damage it is awesome

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We try and make the process as simple as possible to get your product repaired or replaced and get you back on your feet. If you have any questions or need any help, please let us know!