Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 5,685 reviews
  • Rated 4 out of 5 stars

    Geek Squad product replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but in the end it’s worth the price. Should have bought it for my headphones and ended up having to send them back to the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gsp replacement is best solution in tje store..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad fixed my laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my laptop messed up the were able to look it over and fix it no problem. They know what their doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service solution when things go wrong.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will know the value when you have to use it .Love having this for insurance...I use this all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult to contact

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally, I would give a top review for this service, but with Covid, it has been difficult to reach them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad, I ready to answer your questions somet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad, I ready to answer your questions sometimes, but knowing they are there to help it’s a good thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy electronic items, without covering them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I don't need it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need it. It was not all explained to me, but if I ever do need it, I hope I'm covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection agreement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection contract, they are always great to have in a emergency or product end of life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its best to have geek squad protection usually!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put insurance on everything I havent used it yet. But the price was reasonable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I didn't use it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have the chance to use it yet, but I always kept my mind peace of knowing that I am protected by them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I didn't use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have the chance to use it yet, but I always kept my mind peace of knowing that I am protected by them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to have if you have multiple devices that may go out in time, customer service is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't need it but still bought it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it as an insurance but didn't really need it. Depends on your purchase amount and item itself.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection can come in handy for those high priced electronics. I’ve been using them for years and never really had a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You never know

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a toaster oven as they seem to fry in my past experience. A little peace of mind never hurts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never used, not sure of this. i never use their service so i cant really say rather its good or not

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi I like it and believe that because it’s their for us that’s why we can have relaxation about products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geed Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it with my product but I haven't had to use it so I can't really "rate" my Geek Squad service.

    I would recommend this to a friend