Customer Ratings & Reviews

I got this two-year protection on my dad’s headphones because I might want to protect headphones in case for some reason they need protecting

We use this weekly to sprialize zucchini and cucumbers and carrots and it works great. It is quick and easy to use. The best part it is easy to clean.

They’re so friendly and helped me out a lot with any issue I had! If they did not figured it out at the moment! They will contact me back with a solution!

They explained that they couldn't do anything with my equipment because I didn't purchase the extra protection. But they were super nice about it.

I find it is important to have good support on modern computers and programs. The reason I buy products at Best Buy is because I am very satisfied with Geek Squad support and use it often.

I love having the option to buy the 2 year replacement. I have had to use these many time and it is a huge advantage.

Had the protection plan in case of unexpected breakdown. It happened but geek squad service was there to help. Easy and got my item replaced.

I don't always go for the protection plans because a lot of times they're just extra sales that are covered by either your homeowners insurance or otherwise but if it's cheap, why not.

Best Buy’s geek squad warrantees are great. If you’re concerned about anything you buy from the store, then the geek squad will take care of you.

Usually every 12-18 months we have to purchase a new modem due to buffering speeds and dropped connections. We stick with Netgear for the simple install and decent tech support.

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

I'm not really sure how this will work until something goes wrong and I have to use the warranty. Hopefully everything goes over with out a glitche.

Geek Squad has been extremely helpful in the past. Their protection plan has come in very handy with my laptops over the past year.

Geek Squad has been extremely helpful in the past. Their protection plan has come in very handy with my laptops over the past year.

Replacement plants are typically a great value, because you can easily replace the damaged products or upgrade to the latest tech

Replacement plants are typically a great value, because you can easily replace the damaged products or upgrade to the latest tech

I’ve utilized these plans a few times over the years and the folks at BB are awesome to deal with. On higher end items, I definately recommend this.

Pease of mind when we purchase Geek Squad. When something wrong happens to the product we can ask Geek Squad to fix or exchange it with a working one.

I will include this replacement service to all products I purchased from BestBuy if it is offered. No hassle, just get a new one if something gone wrong.

I bought the extra support and never had to use it. I found that its always better to have something and not need it then to need it and not have it.