Customer Ratings & Reviews

According to the Best Buy staff, I can just bring in my router and have it fully replaced, no questions asked, which is a great replacement policy.

I highly recommend getting the geek squad protection. They are wonderful to work with. And it's a great deal.

Have had good experience in returning with items that didn’t get the job done. This is well worth the money when you have to use it.

The computer sales dept helped me renew my geek squad protection plan. They were very personable and knowledgeable!

The agents are friendly and helpful. I just wish they had more of them, they can busy at times but worth the wait

My second time purchasing after replacing it for echo dot. I love this plan because helps me save money.

Geek quad does what they are supposed to do I don’t know how to write a good review for them lol.

Good protection to have if something goes wrong especially configurating the cost of repairing vs cost of plan.

I have gotten geek squad protection in the past and if a problem pops up they are great to repair or replace

I haven't required Geek Squad assistance yet, but they seem to be there when you need them.

Geek squad protection is like having insurance on 3 items for the price of one great service included couldn't ask for a better experience

Geek Squad is best!! They are efficient, show you how to use your equipment/device and leave no mess.

I always get the geek squad protection on WiFi routers. Seems like they all die about 18 months after on buy them.

I love buying the extra protection and the Greek squad does a fine job with replacement, repairs etc.

Excellent plan and service. For all my purchases I get the best buy servuce plan and warranties.

I haven't had to use this particular service but have used previous Geek Squad services and highly recommend.

I haven't had to use this particular service but have used previous Geek Squad services and highly recommend.

I feel it is well worth the price to get a few years of extended protection. You never know what will happen and for such little money why not.

Have always had positive experiences with them, if they can't get my product working they exchange for a new one.

Worth every Penny, wouldn’t buy anything at best buy with out geek squad warranty