Customer Ratings & Reviews

Very effective and reliable will try it again in the future

I have not needed to use but it"s great knowing its there

Good value! If you don't lose things having the geek squad protection is well worth it.

Recommend replacement plan when feasible. .........

Just in case something goes wrong but I have never had any trouble with these products

Geek squad is the best. Always easy repair or replacement.

Geek squad is the best. Always easy repair or replacement.

Just call the geek squad if you have a problem and they will come out and fix it.

Great agents helpful and are willing to go above and beyond.

Geek Squad is fantastic! Never had issues with service.

Good investment to protect your more costly investments

It’s good but certainly unsure of why a review is needed.

I've used Geek Squad for a while and love it. Very competent and convenient.

Great Value for a product replacement warranty from Best Buy.

Perfecto me encanto súper bien equipo !! Lo recomiendo al 100

I know best buy is a big box store but they really do have good people there

I am so happy I got this. Kids are rough on devices.

I like the no hassle service the GEEK squad provides.

The agents did a great job in mounting this TV, as usual.

I have never had to use the 2 YR replacement program. I usually get geek squad protection on all my purchases but I have been disappointed at times with the repair dept. in N. Canton, OH. The N. Canton GS are too busy to get things done in a timely manner in the electronics such as cell phones, computers, etc. My first encounter was good with them. My second encounter was not good at all. I purchased a computer and they were suppose to transfer my PDF files from my old computer to my new one and gave me a date of a week out to have it finished when I dropped it off. I called a week later to check the status and they had not touched it. So when they called me back to let me know it was done. None of my PDF files were transferred on the new computer then the sales person tried to feed me a line of BS and say, "well sometimes the files don't transfer because they are can not be transferred due to how they were saved". Meaning PDF,docx,etc. I looked at him and laughed and said please do not try to tell me you can not transfer a PDF file from one device to another they are the simplest documents to transfer and that is why I save most everything PDF. I felt like he thought I was a techno tard. Needless to say I lost all of my documents because they wiped my old computer clean.