Customer Ratings & Reviews

2-Year Geek Squad Product Replacement, IT WORKS FOR FINE .

Always get the protection plan .Saves you money get it

Because why would you not want to be protected at this time

Because why would you not want to be protected at this time

Because why would you not want to be protected at this time

Very Helpful and good to know they are always there for you.

GREAT SERVICE FOR ALL MY BEST BUY PRODUCTS WILL BUY AGAIN

I have never had to use the 2 YR replacement program. I usually get geek squad protection on all my purchases but I have been disappointed at times with the repair dept. in N. Canton, OH. The N. Canton GS are too busy to get things done in a timely manner in the electronics such as cell phones, computers, etc. My first encounter was good with them. My second encounter was not good at all. I purchased a computer and they were suppose to transfer my PDF files from my old computer to my new one and gave me a date of a week out to have it finished when I dropped it off. I called a week later to check the status and they had not touched it. So when they called me back to let me know it was done. None of my PDF files were transferred on the new computer then the sales person tried to feed me a line of BS and say, "well sometimes the files don't transfer because they are can not be transferred due to how they were saved". Meaning PDF,docx,etc. I looked at him and laughed and said please do not try to tell me you can not transfer a PDF file from one device to another they are the simplest documents to transfer and that is why I save most everything PDF. I felt like he thought I was a techno tard. Needless to say I lost all of my documents because they wiped my old computer clean.

The support I get for my products really keeps my faith in the product firm

Peace of mind is great. Geek squad always helps out.

Best warranty in the game. It is crazy if you don't buy them from best buy.

Always a good addition to maintaining appliances..

Good value overall, better than replacing the actual item

It’s always a good back up to have geek squad protection

The agent makes sure everyone is safe and have no issues

Their warrenties are great and easy to use you just go in and they replace w new item

My modem broke down after 2 months and I could replace it .Thanks to geed squad.

Perfect, no words needed, would definitely recommend this

But the warranty just in case hopefully I will not need it but if not I have two years

The agent helped with my product and was truly exceptional.