Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5685 reviews
(5,685 customer reviews)to a friend
Rated 3 out of 5 stars
Nice insurance plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never bad to have extended protection for any thing you buy that is on the more expensive side.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Haven't used it yet, but price looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you look at the price and promise they make to replace the item, it is worth it. Didn't get a chance to use it yet, which is probably good.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used Geek squad in past and purchase whenever I buy products from Best Buy
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its just a 2 year protection that I will probably never use so no big deal here.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Its undetermined
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my product two years and I've never experienced a problem with my items . So I don't know how good they are
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Haven't used it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better safe than sorry. Hopefully I won't have to use this. But it's nice knowing that I have it if I need it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Pricy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, this was little too pricy for me. It would be much better if they make it more cheaper
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Good to have this as a backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use their service but if you’re buying a pricey high end item it’s good to have just in case
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Points me down baby
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant say as i never needed it, but i get rewards points for leaving a review, so here we are.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek Squad installed TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed tv quickly. Did not like that they configured the tv so there was no splash screen.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
recommend this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this since i have never bought a computer from Best Buy that has lasted more than two years.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Save the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always used to buy BB extended warranty and never used it , thats because almost never nothings happens to electronics in the first year or two , and BB charges for two years and they really only give you one , beacause you get one year from the manufacturer, so save your money. I had an issue with a Netgear modem 2 months after the warranty expired and of course, they were of no help. Amazon gives you longer warranties.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 3 out of 5 stars
Not enough time for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Many time I think that the extended warranties can be rip offs since most of the problems happen later.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek squad replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t stand by their word. If u use the service it wipes out the rest of ur time of the replacement time
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.install things very well except did not install the dryer vent correctly. had to redo it myself
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Great service offered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't say much since the item purchased is so good, no replace was needed
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Coverage welcome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.coverage is always a good thing they just install any new parts if anything and are labor intensive
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Return bluetooth got a new one and warranty was om for next time I had problems thats not fair.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like that we have to pay every time we change the products because they no longer work.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Ease of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of mind from past Best Buy purchases. I know I can bring back with no questions asked.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend