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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 5,685 reviews
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not returned any item so I have not used it! I cannot not say anything about it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had anything that I need to return it and get the warranty work on so there I am

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Geek Squad. I feel like they dont train them but sometimes you get a good person.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used this service as of yet. If i do hope its worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    returned product didnt need service afterall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt get a chance to use this service because product was returned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this to cover a record player. I haven't needed to use it yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product!! Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is not that great! It is ok, compare to other product it is OK!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    420

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many men, many many many men... wish death upon me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    offer more time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I needed this as 2 years goes by too fast, offer 10 years maybe???

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to purchase a Protection Plan for any electronic

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like making an appointment. Wish you could get through easier on phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wouldnt recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    employees always have an attitude when You have concerns about your issues

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Helpful but not convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad protection for my modem router, but they are not able to provide replacement on the phone. During the shelter in place order, i felt i was not able to make use of the protection as they did not help me out over the phone when my modem was giving trouble. Apparently it can only be taken care of in the store

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this, Sandy. We are certainly living in unprecedented times and we appreciate your understanding. If you have any questions or concerns regarding your plan and its fulfillment, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 3 out of 5 stars

    never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used this. It was not needed. I believe this is expired and item still good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasted money?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I even needed this. Probably was a waste of money. But I did anyway.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good warranty to have . I would recommend to my friends and family

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ths is a plan that you need although I personally think the price is too high

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope we never have to use it but glad to know we've got it if we need it .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can only use once

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled only can use once if you have to return you have to get a new warranty

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a 2 year protection that I will probably never use so no big deal here.

    No, I would not recommend this to a friend