Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5685 reviews
(5,685 customer reviews)to a friend
Rated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don t liked my cell phone is broken of screen services tell me only haved for iPhone Wasting money
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
What is it im reviewing?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt tell me what im reviewing here. Please tell me so i can be honest.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
No bueno
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big fan of the geek squad protection plan after I had bad service trying to get my item
No, I would not recommend this to a friendRated 1 out of 5 stars
Not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the linksys in November 2017 so I have not used the replacements. I’ll gladly rewrite once......or if I have to use it. Thanks
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Geek Squad Fail to Honor Contract
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible Geek Squad did not honor a two year contract purchased
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Screen protector replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this protector may last a month tops before it starts to bubble.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work for me. I tried it in different areas at home and I couldn't make it work.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
geek squad is a ripoff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.useless, demanding i come to store for a lemon device when i ordered online to begin with
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for reaching out about this. I'm sorry to hear about how this experience is going. We'd like to hear more about what's going on so we can best help out. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Geek no more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad use to be better I’ve had three experiences and not satisfied at all
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can only use once, and need to buy again after using it to replace an item.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took 3 attempts and 4 weeks before I could get my washer and dryer properly installed.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. We expect our Agents to offer exceptional service and communication. I’m sorry that this hasn’t been your experience with us. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Did nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't knowingly purchase this but it was fraudulently added by sales agent.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
I'm am very disappointed right now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your web sight will not let me make a appointment to get my cable modem R and R
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out about this! I'm sorry to hear that the functionality is down for that. We'll get looking into it. In the meantime, you can connect with your local Best Buy or call us at (800) GEEK-SQUAD or (800) 433-5778 to get started.
Rated 1 out of 5 stars
Stupid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't even know how to activate the protection plan! Waist of $6!
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not me I did not get a two year warranty on anything I’ve bought their
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
how to cancel this should have done I march 12th
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cancel this should have ben done on the 12 march with all of other return
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the initiative to share this with us. It's always frustrating when a refund doesn't fall through. We have Agents standing by to help. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Crashes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5.0ghz band is very unstable and weak good for a 1 bedroom home
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
No need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ultimately Returned product so no need for warranty.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Retired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't get this service again!!!!!! It is not worth it.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people didn’t take my stuff back but I had the protection plan
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out to us about this. I apologize for that misunderstanding and disappointment. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.