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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 461 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 461 reviews
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfactory coverage. I have not gotten to use the service yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back-up coverage for separate drone purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, but for the price the extra 2 years of worry-free coverage especially for a drone is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my drone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Will use again for futute products always get the job done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drone coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad to know we have protection for the drone I just purchased with it being our first one, there's no telling what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DJI Drone Mishap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service,really helped me understand my protection plan better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind incase you crash your FPV drone. Better deal than buying coverage from DJI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Does its job. Ease of mind. Choose it- you will not be disappointed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Geek Squad to make sure all is working properly

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your review and trusting Geek Squad with your product! Please feel free to reach out if you have any questions or concerns.

  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy for the plan. I normally do not buy these plans,but I did this time, and I know I am in good. hands with Geek Squad and Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great they really know how to put this serve in customer service I swear!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sammy M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend Geek Squad for warranties!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged my drown the frost day and had to return it the second day of owning it. They returned it with no problem. If you buy a drown get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the battery yet. I believe it will work just fine based on the battery that came in the drone which is the same one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this warranty for any electronics or appliance. Have not any issues, items get fixed or replaced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Buy It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best "insurance" that you can buy for your devices, I bought this for a drone because in the past I didn't buy it and I lost all my money for a crash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always as good as it is for two years it’s a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I don’t need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t need it right? But it was east to understand when I got my drone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchange without any problems, I love Best Buy protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for buying something new, which you not get used to it like Drone.

    I would recommend this to a friend