Customer Ratings & Reviews

Agents were extremely helpful and efficient! Appreciated their grace and understanding of my issues!

Milton was very helpful and very quick when I went in! I was in and out in 10 minutes!

So far its awesome! Hit a tree and just had to change a blade.

I would always recommend an insurance plan. I crashed my drone within a month. Without the warranty, I would've been out of $600 bucks.

After a few weeks of owning a drone, it broke down and stopped working, went in to Best Buy and came out with a new one as it count be fixed.

I didn’t want to take my chances, lets face it, if you haven't crashed a drone then you haven’t flown it long enough. I don’t want to be that guy who crashes a drone and doesn’t know how to replace it after.

It has a short run time but a purchase made due to price. Great first drone, but after 2 weeks it has been damage by unknown kid and wings aren’t heavy duty.

I had to return my KARMA drone because I didn't connect to the remote control And the 2 year protection did cover it in total.

A just in case something goes wrong accident policy for my new drone. Turns out this drone was really easy to use and I haven’t had to use the policy but I have piece of mind in case something does go wrong.

[Employee of bestbuy] I don’t buy anything without a protection plan, and Best Buy is the best protection plan that there is out there.

As with any insurance policy, you hope you never need it, but the fine print in the GEEK Squad policy beats the DJI insurance hands down and is the reason I purchased from Best Buy.

Glad I got this insurance for my sons drone. He feels more comfortable flying it knowing it’s insured.

I’m always pleased with Best Buy when a product has issues and the excellent service they deliver to resolve any products with the protection plan! No hassles and I always feel at ease with my Best Buy purchases!!!

Amazing Option to feel comfortable flying your drone. Yes it is a little bit pricey, but for what it covers it is an amazing option.

Luckily, haven't had to use yet. Glad to know we have it.

I didn’t have to do anything to set it up and it cover everything I need.

We bought this just in case & forgot so now probably not valud. Grandson, broke his drone 1st week.

Took my drone for repair is been a week that it was sent and I don't see any updates, I was told it takes about a week, I read some reviews about the same issue not sure why it takes long. Maybe should have bought the protection plan from DJI.

I bought it for my son, he really liked this drone, multi-functional, very high-quality camera. I recommend

I bought a geek squad protection on a lot of items but I did it for this because I feel confident in their abilities to correct something if there was a problem. Five star review