Customer Ratings & Reviews

Wife and I both purchased a new Android Z Flip phones, they accommodated all our needs and spent considerable time with us both. Superior customer service.

Best service plan available. Always there to save the day. Fast and convenient repairs have kept us coming back.

Very professional and did all they could to fix my watch. Thankfully i had protection plan and replaced my watch.

Excellent and knowledgeable service personnel. The protection plans do really work.

I can't imagine not having total Geek support. With all the devices that people have, it is essential to have the help of the professionals to keep everything working well.

Love Geek Squad! There support and protection plans are the best. I like the no hassle and ease of access. I always try to get a Geek Squad Protection Plan if possible.

No problems.. but love their customer service. Always friendly and professional

I believe in the protection plans when you make a sizable investment like this. Gives you piece of mind. If you have total tech support, you get a break on the price

I got it for my fold 4, I hope phone doesn't break but if it does, I will see how good the protection service is

I bought a new flip samsung and thi insurance plan is a most

Love the Geek Squad very helpful when I had questions or when I thought I lost everything in my phone they are awesome

This is my second contract with bestbuy on protection for my phone. So much better that asurion.

I have paid for this protection for around 4 years un the past, when it needed to use it, it was very easy to preform..

I have replaced my phone with this product for a lot cheaper than buying brand new phones. So that is a good deal to me. I'm happy knowing that I am protected.

this is always good to have the additional coverage for technology nowadays, I feel as if these phone are set to malfunction just right around the 2 year mark.

When i took my tablet in for them to work on it, they were very accurate about the explanation of the problem & what to do to update everything

I was so grateful for their help when my work computer was unable to work with new software. They were able to get everything up and running and to recover my software backup.

I purchase the protection because in the long run it saves me money. They are professional and treat me as if they care about taking care of their customers.

I buy all of my cell phones from Best Buy as they have even better deals than AT&T. With each purchase I get the Besr Buy insurance as its better than AT&Ts.

I love the Geek Squad! They are always so knowledgeable and really care about their customers. I have self assurance knowing that Best Buy is always there for me!