Customer Ratings & Reviews

I purchased this for my wife's cell phone as she has had a habit of dropping her previous phones. Have not had to use it yet.......knock on wood.

I really like Geek Squad protection for some items, but be very selective what items you buy it for.

I always feel better if I have the Geek Squad protection, especially for a cell phone since it travels with us everywhere.

It's nice knowing my Samsung 20 is covered since I'm still paying on it and it would cost me $1000 to replace it.

I'm so very glad, that I purchased this product! I've already had to replace one, new, iPhone! They simply re-ordered me a new one!

Didn't use them. Was a secure feeling to have them available if needed.

great product insurance....gives u peace of mind in case something unexpected happens...and that Best Buy will be there tp help! Buy

I normally pass on extended anything. Geek squad being an exception. worth every penny. the guys are always helpful.

I need to reinstate my Geek Squad service. Its one of the best around. I had another company but they weren't as good as the Geeks. Thanks squad

A couple years ago I dropped my new phone on the rocks by the ocean and shattered the screen. I had the Geek Squad protection then and I do now.

I don't really love paying for this service but it is helpful when needed

Always purchase the geek squad protection after we were able to get a tv replacement after the manufacturer warranty had expired.

Even though I'm super careful with my phone this care plan gives me a HUGE peace of mind in knowing my device will be taken care of.

This is a must. Priced excellent. I always use best buy simply for thier excellent protection plans. Keep up the good work geek squad.

I wouldn't buy a new phone without getting this protection plan. As much as I dropped my phone in the past it's well worth it

They were able to fix my computer no problem. I will continue using them.

My experience with Geek Squad throughout the years is that they're excellent. Don't need to say anything else. What more do you need?

A purchase for my son and not sure if he used it but it was worth it just to have a piece of mind.

I haven't had to use yet but whenever I've had a issue the always helped

It seems to be a necessary part of the purchase for this phone. It is too expensive since most people never need to use it.