Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 1146 reviews
(1,146 customer reviews)to a friend
Rated 1 out of 5 stars
Incomplete information at time of purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not informed that fixing phone screen would cost hundreds of dollars. Would have skipped this expense.
This review is from 2 Year Complete Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't get if you have Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plans don't cover qhat you need them too. Even though it specifically says that it does.
This review is from Monthly Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
What is this for?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy should create a data base customers can visit to tell them what products they own are protected.
This review is from Monthly Complete Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I seen this and looked at my bill and noticed it was added even after I declined not happy.
This review is from 2 Year Complete Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insurance is much cheaper and it didn't save me any money when I needed a new screen!
This review is from 2 Year Complete Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a waste of money for a phone that's very cheap. Don't buy the protection
This review is from Monthly Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems way over priced and a ton of fine print, you are throwing away your moner
This review is from Monthly Complete Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. We appreciate that you took time to share your feedback with us. I apologize for the misunderstanding and loss of communication. We hope that you will give us another chance to better serve you in the future.
Rated 1 out of 5 stars
Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been paying for this service and still haven't been able to use it
This review is from Monthly Complete Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BS way for them make money. BS way for them make money.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best plan ever to have don’t leave store without one
This review is from Monthly Accidental Protection Plan - Geek Squad
I would recommend this to a friendRated 5 out of 5 stars
Smart buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is a reliable and trusted service that provides exceptional technical support and assistance for all your electronic needs. Their team of knowledgeable and skilled technicians offers prompt and efficient solutions, ensuring that your devices are up and running smoothly. With their commitment to customer satisfaction and convenient service options, Geek Squad is a go-to choice for anyone seeking professional help and peace of mind with their tech-related issues.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great plan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this protection plan and service early on. And my phone is still working great almost 5 years later.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
good service just exspensive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service in past has been great. Being retired sometimes is hard too come up with the extra service fee. Older people are not as hard on their things usually, A senior discount would be nice ( smile).
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad fixed my phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was pretty good got my phone fixed and everything recommend
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Coming to ur home town
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were prompt & very conscientious. They were courteous.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection offered.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection offered. You really can't beat the price for the services/protection.
I would recommend this to a friendRated 4 out of 5 stars
Never had to use yet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to know I have an at ease mind knowing I have protection on my device
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidental coverage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This covered everything, well with it to have the peace of mind.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
SUPER FAST
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is so friendly. They really know their business.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You guy treat ppl good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You guys are good servies and you guy are really good at what you guys do
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend