Customer Ratings & Reviews

Geek Squad is my go-to when I need computer assistance. The protection plan is well-worth the $ expended. I can contact them thru chat or bring in my computer for hands on assistance if that fails. My Surface has benefited from their continued expertise.

This is the insurance for any phone technology. Geek Squad knows all the works and will get you on track after purchase. Plus, they take care of any technical issues with your device and replace it if you happen to damage it.

Decent protection. Bought it for a new Motorola phone. Phone stopped working and got cash towards a new phone. Problem is it didn't cover the cost the new comparable phone.

This is a great service I really enjoyed using it and making sure that all of my products have protection. I have used it for all of my phones and to mount T v's in my home and it was really is really great.

Never used but i be in a moment for use cause i lost my pho e

Used it for a previous phone and the process was simple. Unfortunately they no longer had the same phone which moved me up to upgrade

I feel that Asurion can not complete with the prices of geek squad and what they offer. Example Asurion per year- 180 Geek squad - $100 for 2yrs Replacement Deposit Asurion- $200 Replacement Deposit Geek squad- $80

Quick service as far as mailin process which is annoying yet they respond and send your phone back quickly

Definitely worth it already got a replaced phone and my screen cracked it's kind of a no-brainer Best Buy warranties are awesome

I have been using Geek Squad for some years now, it their services are great, I loke my phone protection services

I returned a phone because was the speaker not working properly, and I get the full amount of money back of the phone but they keep the full amount of the protección plan, need to know if that is correct ven if I just used couple weeks of the serviced!!

This program protection is better than sprint or any other phone service providers insurance that you get charged monthly service charge for protection, this protection saves you money!!!

If you have extra money then it's good but if you can't afford it then it's not so good but it's all how you manage and where you're going to have your stuff at but it's up to you cuz there's many insurance programs but I give it five star ..

Very good protection for the price. I recommend the monthly payments as opposed to buying the 200 dollar option because it can be cancelled at anytime.

Awesome service. My phone went dark. Geek squad took care of me and provided credit for the broken phone. Thanks to the manager. That's what I call - customer service. If you cant fix it ,you provide Reimbursement for it. Thank you.

While I had Total Tech, everything was fine. No worries.

Haven't used it yet, I'm not sure it's worth it. Should cancel it.

works as well as any other insurance programs and was easier than sending in a phone and waiting for a replacement. Took it into the store and after a few minutes, it was determined to be unfixable and was given a replacement.

This is the best thing to get when you buy a new phone. Replaced my phone without any hiccup for my broken screen. This is a must have for as rough on phones as I am.

Absolutely a must have protection option for electronics (especially a teenager's new phone). Peace of mind that it will be fixed or credit on replacement if something does happen to it - and with kids, you know something will happen.