Customer Ratings & Reviews

For the moment the guarantee is the best option for care my devices

Excellent experience they help you to save money in electricity, is good and cute for you home, pretty easy to install and absolutely easy to use, the best for you home ever.

Mobile phone is the only electronic gadget, I use during most of the time in a day. So there is a high risk for mobile phones getting damaged. I purchased this service from Best Buy to have this risk covered for 2 years.

Although I have not had to use the geek squad insurance yet I feel like $8 a month is more than a great deal in my opinion because I am so clumsy and break phones so easily.

Service was pretty good , fast and curtious. Geek squad service representative was knowledgeable.

Online pickup was smooth and quick. Polite and Professional staff.

I have not used the coverage for this phone yet, but have used the Geek protection plan on other things I have purchased. I like the coverage and the assistance that I have received.

They did very well in all their rendered services.

Very good phone, I used to have the Razer 2020 and this was a great update. I'm in love with my new phone

I have had great experiences with geek squad all around, nothing really to say other than that they exceeded my expectations

The agents was very helpful and kind towards me. I love the costumer service they provided.

I usually do not purchase extended warranties but this one from Geek Squad is a must! Best Buy is very hassle free and will often replace your item without much of a fuss. Geek Squad service is excellent and highly recommended!

I'm hoping I won't have to use this but I need to remember I bought it at Best buy and not a cell phone retailer

Peace of mind having this insurance. like all insurance I hope not to need it but it is good to know it is there, Having the ability to go to the local physical store makes it easy to get service.

Friendly and very efficient service. I was able to upgrade my S22 to an S23 at the store relatively quickly.

always so helpful and make buying a new phone a good experience also they helped transfer everything from old phone to the new in just minutes

Great for refunds and repairs in case you do throw it across the room by accident or love flipping stuff and miss a catch.

Great service, always ready to assist you and if they can they find a way to help you! I had used there service since 2014.

Definitely recommend paying for the insurance. They cover all breaks and problems with the phone. Worth it.

Cant stress enough the importance of purchasing the geek squad service! They are always polite and quick. No hazzle having to call the warranty and wait long phone calls. Make sure to always buy the extra protection plan!