Customer Ratings & Reviews

I just purchase a Samsung cell phone. And I feel alot better having extra protection for my cell phone. It can not hurt and I do highly recommend. Thanks

Well worth it. Had to exchange phone due to sim card getting stuck. Exchange was quick & easy.

They always there to help you no mail no nothing just go to the store and they will fix it for you or replace it for you

Love this phone! It,s my spare in case my main Phone doesn't work! I will have a backup phone!

Best product of cellphones nice pic and videos loveit

Having the geek squad insurance is cheap and well worth the investment on expensive electronics

Geek Squad Accidental Protection is one of the most amazing values I've had. I will always get it on electronics and products I care about from Best Buy. It almost always saves heartbreak and regret. Highly Recommend.

Thank you for this services. I do appreciate you for this.

So easy to use. Perfect size, I totally enjoy this phone! Thank you Geek Squad for the quick repair.

Worth purchasing if the device is known to fail. Be sure to do research on the product of its longevity before purchasing it. For example, Any Blu-ray game or media disc is scratch-proof no need for a warranty.

Always worth it! When you least expect it, you drop your phone and shatter the screen. This is the best way to go!

Protection covered replacement for water damaged phone but over $80 dollars to ship replacement. Was not allowed option for slower shipping or pickup at store. Still saved overall compared to buying a brand new phone, but shipping cost was excessive.

Having the protection is a bit pricy, but being able to get my phone repaired with no problems is worth it.

very good service they explain very well and give you the information very well satisfied with their service

Geek squad service is excellent service because of that when I bought a phone I add protection plan.

Very easy to use sound quality is amazing The battery could last a little longer . All in all a great phone

Is a good idea for the protection of your items, is better pay for a year

Haven't used this but I called to check and they were super helpful for geek squad to file a claim and get me another phone at no price but would pay for another year of this protection when time comes!

the 2 year protection plan is a great idea when you get a phone. It appears to cover nearly every possibility of phone issues. Hopefully won't need to use it, but better to get it just in case.

always great to have them on call when you need them!