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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,437 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection gives me peace of mind! Geek squad is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having insurance Incase something happens to the phone you pay the 200 fee and they replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    I love extra protection, comes in handy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the extra protection & security of having the 2 yr geek squad protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Timbaz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the protection coverage since accidents happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Helped in every way they could

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me in what I wanted. I asked everything about the phone and they were very knowledgeable about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've always been great. I'm an idiot on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is worth it. I get it everytime I buy a phone from best buy and when my phone breaks all I have to do is go in and make a claim and they send you a gift card and you send them back the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helped Fix My Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my brand new laptop's speakers were no longer working, I took it to Geek Squad and they diagnosed the correct problem immediately and helped me exchange it for a functional laptop. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clerk was helpful the other clerks needs to pay more attention to other customers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Who needs insurance?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't need to use it, but glad to have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good, think it's a little pricey. But, if you ever need to repair or replace your item, it will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and well worth it. Bought protection for many things in the past and hassle free coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend to purchase geek squad on your products makes it safe to use if you have any issues or drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High value for small price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son's phone. He has gone through 3 phones in the last year, so it was a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad phone protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Geek Squad for my phone and like the peace of mind that my phone is covered by this plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but I expect the service to be excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are sexy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you are going to need this. Definitely worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to reach. Getting a good service. Very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get a protection plan on electronics that I purchase. Especially anything that I have on me daily. One drop could do some damage and it cushions my wallet in the long run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Baloney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can I rate a protection plan when I never had to use it?

    I would recommend this to a friend