Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2437 reviews
(2,437 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully havent needed to use the service but love the option of just paying outright for coverage.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thank you !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic /5 stars Thank you ! All employees are great ! Always helping me regardless what it is! Clean store ! Geek squad / 5 stars Thank you
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Protection Plan for a cell phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a product one buys and hopes to never use. But the 2-Year Protection Plan is a good addition to the manufacturer's warranty, which will not cover things like water damage or breakage.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Se ha roto mi telefono y me han hecho valido el seguro. Recomendable 100% adquir el seguro!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Something to consider
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that these guys are in place. I had some queries about something and these guys made sure I was protected. Thanks to them I'm fully loaded with my device protection
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this protection for my son's phone. It worked out in that his phone's mother board stopped working and we got the phone replaced.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luckily we have not had to use this yet. However, I have had good experience with these plans from Best Buy in the past.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this plan just in case the phone breaks or becomes defective
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD IA A MUST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the one of the best things to have if you want EXCELLENT overall protection for all your devices. You can never go wrong with this service.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, my iphone got fixed in a few hours and it looked like new.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to make a good attempt to keep our newly purchased computer healthy!
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Galaxy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone i have ever gotten my wife she loves it, she can do alot of stuff with it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my previous Motorola and the staff was really helpful and the process was really smooth
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick & 5g ready
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed, phone moves with 5g service way quicker & comparable to more expensive galaxy phones
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek Sd. service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get my new phone to work. I made appt. for geek to look at it. He looked at it and said nothing was wrong with it. I need to learn how to use it. I told him that's why I brought it back to get some training. I was told they couldn't have classes now, I needed to find a friend to teach me. I don't have one, that is the reason I brought it to them. Very frustrating for a senior.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
phone insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cancelled after getting my phone provider to cover my phone; my phone provider covers lost phone and theft; Best Buy does not.
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They couldnt ffix my tv so they gave a me refund soni could purchase something else
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it but I feel good knowing I have it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys help you when thing go wrong. Great to be able to buy this protection.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel this is the best way to protect your investment in today's society things happen but I would strongly suggest this protection to everyone
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
