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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,437 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully havent needed to use the service but love the option of just paying outright for coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic /5 stars Thank you ! All employees are great ! Always helping me regardless what it is! Clean store ! Geek squad / 5 stars Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan for a cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a product one buys and hopes to never use. But the 2-Year Protection Plan is a good addition to the manufacturer's warranty, which will not cover things like water damage or breakage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Se ha roto mi telefono y me han hecho valido el seguro. Recomendable 100% adquir el seguro!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something to consider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that these guys are in place. I had some queries about something and these guys made sure I was protected. Thanks to them I'm fully loaded with my device protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection for my son's phone. It worked out in that his phone's mother board stopped working and we got the phone replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily we have not had to use this yet. However, I have had good experience with these plans from Best Buy in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan just in case the phone breaks or becomes defective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IA A MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the one of the best things to have if you want EXCELLENT overall protection for all your devices. You can never go wrong with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, my iphone got fixed in a few hours and it looked like new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to make a good attempt to keep our newly purchased computer healthy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone i have ever gotten my wife she loves it, she can do alot of stuff with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my previous Motorola and the staff was really helpful and the process was really smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & 5g ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, phone moves with 5g service way quicker & comparable to more expensive galaxy phones

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Sd. service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get my new phone to work. I made appt. for geek to look at it. He looked at it and said nothing was wrong with it. I need to learn how to use it. I told him that's why I brought it back to get some training. I was told they couldn't have classes now, I needed to find a friend to teach me. I don't have one, that is the reason I brought it to them. Very frustrating for a senior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cancelled after getting my phone provider to cover my phone; my phone provider covers lost phone and theft; Best Buy does not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldnt ffix my tv so they gave a me refund soni could purchase something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but I feel good knowing I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys help you when thing go wrong. Great to be able to buy this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is the best way to protect your investment in today's society things happen but I would strongly suggest this protection to everyone

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.