Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2437 reviews
(2,437 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
Chris T
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have used the Geek Squad for other issues in the past. Super polite and always helpful.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Important
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is important when you buy expensive phones. I have Samsung note20 ultra 5G. Got water damage. Didn't have protection plan.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
2 yr. Accidental geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will really need to see how this works if or when something happens to the Google pixel 4a I bought for my husband.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection of your devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always good to have protection for your devices. You never know when something may happen to them.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed software update issue o cellphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always recommend extended warranty when it comes to all electronics and Geek Squad is awesome every time an issue pops up and it will unexpectedly.
I would recommend this to a friendRated 5 out of 5 stars
Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product customer service very helpful knowledgeable and courteous
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed to use service yet, but if something does happen I have coverage!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy I had phone protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did use the geek Squad for my Motorola Edge phone. It was exchanged no issues. I was mailed the new phone within 2 days and sent back the broken phone.
I would recommend this to a friendRated 4 out of 5 stars
Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is decent little touchy to learn apps and remove them
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan has saved me several times already. The Geek squad team is amazing and it's definitely worth it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are always so helpful. I appreciate that they were able to solve my problem and help get my phone replaced
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wonderful purchase addition for everyone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great purchase for those cool have a lot of wear and tear with their daily Electronics. The theft protection addition to the plan is in my opinion the best feature that The Geek Squad offers
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Covered for the clumsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy to be covered, when getting a phone that is on you everyday, protection will be the last thing on your mind until it slips from your hands. Get protection!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.helped a great deal and where explaining everything before I left
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we were buying the product agent suggested me the program which was very helpful to have.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance is piece of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extra coverage is essential when spending big money on electronic equipment. It is a no brainer for sure!
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Friendly Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the option to be able to have such a user friendly platform such as best buy for tech support.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good service when needed wgen my electronics break or get lost
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use this yet. It's good to know I have the protection in case I need it.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
it's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this protection on all my stuff that are expensive because I wanted protection from bestbuy since they are sometimes known to sell used product (disguised as brand new and unsealed)
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
