Customer Ratings & Reviews

I broke my phone twice in one year. The agents helped me fix it right away each time, without any hassle.

They really good help they are vert nice always down to help

Very reliable insurance company easy to talk to and very helpful and true to their words costumer service is excellent

good to have this warranty, I strongly recommend having it on phone and other eligible purchases

LOVE Geek Squad always helps to have this no worries any more for anything they service you fast, friendly and give great tips to keep everything working perfectly :)

I always get protection for all my electronics, and geek squad have been helping with all my stuff... I always recommend it is worth paying some extra bucks to protect your expensive electronics

it took me 1 hour to get assistance, i was referred to 2 persons and not get help. The 1st staff just told me to go to another person and i waited a long time. It was the third person who help me.

Whew so glad i purchased this! A must have for children peace of mind since they're accident prone.

I'm not sure why they're able to sell a "warranty" that directly sites on top if a factory warranty they EXPECT to come first. After the second year is when the warranty is worth anything .. read the fine print before you spend your money .. only good for BIG money items that you want to protect for multiple years.

I keep saying the best insurance that's out there everybody needs to know about Best buy's insurance they're not paying very very good insurance no question

I think everyone should insure their new phone incase an accident happens with the phone. Its also a reasonable monthly payment.

I feel perfect my life going on peacefully because of safety

Great protection for my phone. It gives me peace knowing that if I mess up my phone, I can take it to get it serviced. I would have the same thing if I bought my phone from Google.

I didn't need to use it but it was nice to know I had protection

I have trusted geek squad for a long time. Each time they were able to educate me in the technical difficalties i have experienced. I know that if there is a problem they got my back.

Geek squad customer service by phone and in person are always very helpfull and always help you with your conserns and questions

Totally worth it. If you can afford this, get it because it can and will save you money when bad luck befalls your device.

Ive been using this replacement for my devices for so long that i dont know anything else

My phone had a cracked screen and was resolved instantly.

You don’t wanna buy any electronics from Best Buy without getting the geek squad protection plan. It ease your mind if your drop or damage your product.