Customer Ratings & Reviews

There was no problem getting my phone screen replaced with this warranty.

Always buy the protection on expensive or electronic items. Things happen and with the protection plan you’re covered

Great customer services thank you for your help yeye

Always greeted with kindness and taken care if. Inwill always buy my electronics from bestbuy

My friends go buy one this brand in very very good

Happy with the insurance I always try to get geek squad protection on all my Best Buy purchases.

Never needed them so Id say the products I purchased were very well built

Nothing i FS T Rd su you USO oh vd DC UT try to yes at

Luckily i have had to use it yet but its nice knowing i have it just in case

Well i have geek squand for 5 years and they have me excellent services i will really recommend

Having a protection plan that includes loss and theft protection gives me great peace of mind!

I would recommend that they are very helpful with everything that’s going on with the phone data transfer data to fix your phone everything

I paid an extra $200 for in store free replacement but when I crack the screen it was not in store free replacement I had to pay an extra $200 plus they shipped the phone off and I had to wait two three days to get in their phone

Geek squad employees are warm and friendly and proffesional

Dont remember odering or asking for this. Hope its part of the phone purchase.

I bought Geek squad to be on a safer side coz my boy is a diesel tech & he messed his S20 bad last & I had no warranty.

I bought the plan to cover my phone in case something happened to it. Less than a year later i dropped the phone and broke the screen. So i visited my local BB Geek-squad, only to find out there would be a $90.00 deductible!! That's a quarter of the price of the phone! Add the $80.00 i paid for the plan, now I'm almost at half the price of the phone! What a sham, the salespeople are really good at making it sound like the plan is the best thing since sliced bread, that you've got nothing to worry about if your device fails/breaks/gets hit by lightning, run over by an M1 tank, or sinks to the bottom of the Mariana Trench, they just forget to mention that you're going to have to shell out more of your hard earned cash in order to make this costly plan work.

They mounted everything. I need to call for them to come back.

I don't use the service often. When I do. I get expert and professional service

Good investment for all your new cell phones never know when a kid or teenager will accidentally drop their phones