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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,437 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, never had an issue and ive relied on them a few times now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good alternative to your cell phone providers plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I went with GeekSquad for the cell phone plan as T-Mobile was a lot more with the same value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection. Never have any problems but always good for accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient and better than mobile carrier protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service was polite and installed screen protector quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty gives you peace of mind. I purchased an OtterBox case that's the same as buying a 2-year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad have best responses on my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service online and on place. Great offers and greatest solutions for your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must! They are helpful, knowledgeable, & genuinely care about providing an experience that serves you, the customer. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cover!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys couldn't fix my phone and simply sent me a gift card to buy a new phone! Would recommend!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us and sorry for the very slow response. I'm thrilled to hear about how this experience went for you! We hope you enjoy your new phone and it treats you well. Please let us know if you have any further questions or concerns.

  • Rated 4 out of 5 stars

    2nd best after apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the only option if you buy from Best Buy. Unless you have a choice for apple care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's insurance. Not a lot to say except I have used it in the past and there were no questions asked..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service that you should definitely purchase with an expensive phone purchase. I like knowing I have the Geek Squad for help with anything on my Samsung Note 20 Ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answers to my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the professional skills, an the knowledge of all the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable phone protection. Hopefully I won't need to use it thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. When the phone doesn't work Geek Squad is quick to replace it. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤ geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. If you brick it turn it in. They will mail you out another. Great if plaing with diff os or roms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to buy just incase something happens to your items you never know ,but it covers awesome no issue when using when you have too ,its a must buy trust me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for the price I would recommend you won't be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really durable phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I've never had to use the warranty but I know as other warranties I have three key Squad that way stand behind their warranty and their product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with my pc problems and they are wonderful and I truly do love that they are very helpful once you actually to a professional

    I would recommend this to a friend