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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,437 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a great service. I have had many great experiences with ALL of the agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product and will be buying another one real soon worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they offer a full coverage warranty for anything that may happen to this phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Geek Squad protection plan so I don't have to pay full price of a new one if I mess it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good. I have not had a problem with the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have not had a problem with the geek squad for this service. They have been a value to me since I have had the plan and renew each time this time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It been a life saver. I drop my phone broke it. I got the replacement the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skyhawk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2-year Accidental Geek Squad Protection Plan for my Samsung 9 plus cell phone. This plan provides peace of mind against unforeseen accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very useful service for a very good price Don't buy anything without it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i buy they say you have everything think now say you dont have loss and stolen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First month using protection plan. The geek squad associate I spoke to over the phone affirmed plan us good towards loss and screen crack as well. Makes me more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has me protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the protection on my phone. I always take the warranty because you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mobile Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me professional phone assistance. Have never had a problem with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whenever I need advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. The services they provide are quick and problems are taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend hook squad protection. You never knows when an accident may occur. Always have a good experience when dealing with the geek squad associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is definitely a great service, and has great, skilled agents, that are abltle to resolve all issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insirance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an insurance , hevent try yet but i hope it cover what it was purchased for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad 2022

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help in setting up my phone, the the squad knew what they were talking about very good help and very knowledgeable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste your money....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think this is worth paying for. I purchased it for 2 phones and when one of my phones started having issues, I was going to have to pay $100 just to have them look at my phone, with no guarantee that it would be fixed or replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not have to use it, however, despite previous reviews, this package covers all aspects of phone damage. Let's hope that it's As Advertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Protection at an Affordable Cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the accidental or full protection plan to cover my Samsung 10e. Would never ever spend that kind of cash without the coverage. Thank you, Best Buy for having the insurance.

    I would recommend this to a friend