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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,437 reviews
  • Rated 5 out of 5 stars

    Must have Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought every time whenever i buy something frm best buy , its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat Selection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love LOVE my Samsung S23 Ultra! The picture quality is insane!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warrantee for the new phone , a must have for your new investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable and very satisfied withe the awesome service you geeks provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone!! Does exactly what it was supposed to do!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need them. They make it simple and easy to make claim and get you a new item ASAP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing you can do is protect your phone it helps if you lost it or damage it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced--minimal service. Felt it was incomplete. Received better service from before. Agent was courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a awesome phone and I like them. These phones are a gift and I gave them family members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use the geek squad services yet, but I enjoy having piece of mind, knowing if I break my screen they will be there to fix it for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek peak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the price of mind you guys might help if something goes wrong with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service Group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has bailed me out of problems often, and I like the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i love about accidental geeksquad service is that your warranty is always gauranteed no matter the situation. Best buy always makes it right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Theygotme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waremty good if you have butterfingers or no common sence

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protect me my son put my phone in is mouth them its stop working I called them for replacement I pay a fee then they sent me a new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is a must have! Would not be without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never used them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't say how good it is cause so far i never had to use them yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they are always ready to help. I've always gotten Geek squad for everything I've purchase and its come in handy. Grate work, definitely reccomend getting it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan for my phone. Haven't had to use it, thank goodness

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty for my phone. Never had to use it so i can't comment on the Geek Squad experience.

    I would recommend this to a friend