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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,437 reviews
  • Rated 5 out of 5 stars

    Safety Specialist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and Support, recibed Phone + Store,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my galaxy z fold 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about Greek service. They respond and work with you .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so thankful for having geek squad insurance...lost my phone and was easily replaced by best buy...friendly and knowledgeable customer service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone work as it should has a decent amount of space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good support and back up for accidents if needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Use you credit card benifits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for your phone but I discovered that my wells fargo credit card protects my cell phone from accidents as well for free(only have to pay $25 deductible I believe) which is why I decided to stop paying for geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S22

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monthly service is great! It gives me piece of mind that if something happens to my phone, I can easily have it repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of broken phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help on previous phone's very informative slot of help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice knowing you have back-up when your important items crash.. I would differently recommend The geek squad to protect your valuables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan has always paid for itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They know a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with all my phone problems highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had questions the answered everything thoroughly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's very well they helps you very well always in time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly associates ..... they understand the job.. easy to speak to them... very focused on the job.. and the coustumer....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad phone coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate Best Buy making this a monthly subscription it is far more convenient and more affordable than the phone providers coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the place to shop for phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good any issues I have had before on any geek squad warranty they have always come through

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have but haven't had to use it yet. I'm sure it will be worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always the best warranty on best buy it literally covers everything

    I would recommend this to a friend