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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,437 reviews
  • Rated 3 out of 5 stars

    Phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bout to find out but kind of worried because of the other reviews.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Protection Plan. It's essential when spending thousands of dollars on merchandise that can possibly be damaged on the very same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my fhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is Great product my cell new by happy tanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coverage covers everything from accident to software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase anything make sure you get geek squad protection. It costs alot less to have it and be able to get stuff fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe paying for protection is a good thing as it has its benefits later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing deal and a must have especially for phones. Probably the best offer for accident protection compared to any phone carriers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use it yet bt it feels good knowing that if something happens I will I'll have someone to call on for help :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using my items with no issues i bought the warranty just to make sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Automatic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase insurance for any phone or device that I buy just in case of emergencies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repair almost anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best in repairing your damage electronics and sometimes you just get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was great and helping me for everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t used yet but about too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I haven’t had to use yet but my son is about too as t eh screen is glitching.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope u can help me with my account something seems off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have Geek Squad available.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use Geek Squad service a few times with computer issues - they have always been helpful. Glad to have them available when I needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Technical Assistance is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assistance I have received is always great! I shop Best Buy because of the technical services available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced previous phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to get this phone. Previous LG broke. Great replacement policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me piece of mind to know I can bring my phone to geek squad if anything goes wrong. Internal phone issues or cracked screen all taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone was quickly replaced when it would no longer charge .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers one of the best in class protection plan. It’s always good to have for valuable items purchased from Bestbuy

    I would recommend this to a friend