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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,437 reviews
  • Rated 5 out of 5 stars

    Geek Squad has my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that if something ever happened to my new phone, they'd have my back.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 3 out of 5 stars

    Mobile extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to repair my phone because the usb port was not charging. The solution that they offered was to replace the phone but i had to make a payment for the replacement. So in this case the extended warranty wasn't really useful for me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for serious damages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing you have coverage until something goes wrong and you realize your deductible for a small cracks is $200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone savior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is roughon his phone, it a good insurance to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought a phone from them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team good customer service specialists open good hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased item to protect grandson's cellular phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 Year Complete Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I haven't needed to use this but if I do, I am glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but well worth the peace of mind ,broke the screen on last phone and wish I would have had this for that phone.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Awesome inexpensive and great cant recommend enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price of these phones I need protection. In the pass when I had geek squad plans it work out great,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Anything happens to your device and they will replace at no cost or at a low cost depending on your plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know I had protection if I needed it... So far haven't needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 4 the WIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan vs carrier insurance, somethings wrong with it as far as issues they swap it out right away

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Galaxy s23

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and service at Best Buy. We enjoyed every minute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent phone. It folds up pretty small for convienence and when open you can barely tell its a flip phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have never used Geek Squad but would rather e it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used Geek Squad but have heard so many good things. Especially with everything g it covers. It is definitely a good investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service for day-to-day maintenance and overall restoration of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best place to buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the item great price. I shopped around and this place definitely has the best prices versus the competitor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection for any electrical device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your valuables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely comes in handy when you are on a prepaid plan such as straighttalk whom dont offer an insurance phone plan

    I would recommend this to a friend