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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,437 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been happy with the online support and in person serv. The price is fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always honor their plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer for all of your Best Buy purchases that offer this plan. Better safe than sorry. Can’t have too much protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet! Wanted things protected! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for. If my phone breaks, or gets damaged they always just replace it. Excellent for Sony phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing safety net just case if something happens to my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heve the best buy membership so this was free ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you normally have bad luck with electronics, you're better off getting insurance protection.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good thing I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good thing that I got it for my phone because it stopped working and I didn't have to shell out a lot of money to have it replaced...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind when you purchase this insurance to protect you purchase and the speed and convenience of their service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for me I exchange my cellphone and It was super quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use before but so glad i had it. I encourage all to purchase this for ease of mind. You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan serves its purpose. I would not go without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most awesome place in Tucson and I will recommend any to this store. I get in and out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but is good to know I have it just in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to protect your purchases!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great way to protect your purchases. GREK SQUAD is a team of professionals who know what they’re doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my virus protection on my compu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are real helpful I need this protection plan on my phone for the type of job I do

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Chris. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    2 YEARS WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD FOR 2 YEARS WARRANTY PRODUCTS IM.RECOMANDED TO ALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel better having a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the extra warranty on a phone, especially since they are so fragile. Geek Squad can be trusted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend geek squad to protect your investment and returns are easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service for electronics for extended warranty, even the good products can get defective, it's a must for expensive products.

    I would recommend this to a friend