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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,437 reviews
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always gives us the happiness of all these perks they are offering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was real lucky I did not need to use it this time but the past it saved me headaches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this as outstanding. Would do this over again. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage is a must have. I highly recommend! The price is fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to fix my phone and my needs nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for all of my electronic devices. No problem when it’s time to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it if the phone breaks you just hit a small fee and they send you a new one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not know I needed appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in line the only person there. 3 employees there. I had a quick question about insurance. Middle aged woman rude. Just kept saying you dont have an appointment we can't help you

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. We expect our Agents to offer exceptional service and communication. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad fixed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how Geek Squad protection plan works this company is fast and easy to repair any device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha Geek Squad service was terrific. My cell phone speaker went out and they replaced it with a new one within 3 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super heros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a must have and they definitely know what they're doing. If you don't already have this, get it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grew Squad support is easily approachable, technically very good, customer focussed. I am happy with their service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geekies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best squad out there. Thank you geekies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your phone is always better than cracks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always provided great service, but now because of COVID virus we must make appointment because they don't allow walk in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use it in 2 years but I've felt secure knowing my phone has been protected all this time should I have needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New phone so neede the protection. Bought this and canceled my the pretectipn through verizon to keep the bill down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Phone Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it yet but Best Buy offers a great deal to protect your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S21 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone still use to this day would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used. On a positive note. However, better safe than sorry. An absolute must purchase with any product purchase

    I would recommend this to a friend