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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,437 reviews
  • Rated 4 out of 5 stars

    Soso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this will be worth at the end, I gotta read more about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have not had the need to use this guarantee, but I am calm and happy to have acquired it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola phone warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty for the phone is phenomenal and useful for my sons phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan ever Gives you peace and mind Better th as n any phone company warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for older people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get protection from Geek that I find a little expensive. Hopefully it won't need to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technical support plans are some of the best out there to choose from. Any and all accidents are covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good...............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for first year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to be safe than sorry. Bought just for a year to make sure nothing was wrong when first purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought phones from Best buy and they don't take long to either repair or replace your cellular device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this warrantee buy it for everything i purchase at best buy. Sometimes i only buy at best buy for this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind with Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this protection for most of my purchases. I've only had to use it a couple times and it has been well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt be happier with the Geek Squad Protection. I love that I can come get another phone if something happens with this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not (fortunately) had to use them for anything I have ever purchased from Best Buy. I invest in the protection for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with my exchange of a damaged ph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful welcoming and made my visit priority!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Candie. Thanks so much for sharing this with us! We're so glad to hear about your awesome interaction!! Please let us know if there's anything else we can do for you.

  • Rated 5 out of 5 stars

    Unlocked Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy no issues to add this days after I purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CAUSE TOO MUCH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection GOOD, BUT CAUSE TOO MUCH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The real deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and great service. Nice and approachable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixes phone when needed. What more can you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would 100% recommend GeekSquad because it can take care of whatever you've bought and take care of the problem .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assume the Geek Squad service will be as good as the in store service.

    I would recommend this to a friend