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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,442 reviews
  • Rated 5 out of 5 stars

    Geek Squad always do a good job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had work done on my Toshiba lab top computer. I had my laptop cleaned up and virus removed. The job was done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love to have a service like this worry free and they are easy to contact they replace or repair right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I need this on my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always sure to purchase protection plans for any electronics. EASY POLICY, PAY YOUR DEDUCTIBLE TO REPLACE YOUR PRODUCT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy monthly payments. No reason to worry about late fees because money comes out of your bank account every month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 YEARS WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD FOR 2 YEARS WARRANTY PRODUCTS IM.RECOMANDED TO ALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase squad protections. Never have a problem my item doesn't function. All I do is take in and get a replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service agent was very helpful would definitely use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpfullllll(:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good... haven't had a bad experience with them so far and I hope it continues to stay like that! (:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best in my opinion. One of the main reasons I shop for large price electronics at best buy over other places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the best, no questions they just take care of it. Great friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then provider insurance for phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The few times ive had to go through geeksquad, i was glad and pleased on the phone side of things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent deal to protect against most damage, but not all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel really good about my purchase of the phone it works really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to fix my phone and my needs nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and skill!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job putting on my screen protector for my new phone. It looks like it's not even there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection Plans are great. I have used them before and if they can't fix it they replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my phone easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unexpectedly had to use the accidentally insurance to replace my phone and the Geek Squad Insurance was easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Problem solving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always very responsive to my needs and correct the situation or give excellent instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 2 year plan because it was a brand new phone. Let's just hope I won't have to utilize it. I got a s21.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having the monthly option of the geek squad service. At the time the 2 year option wasn't feasible.

    I would recommend this to a friend