Customer Ratings & Reviews

Haven't needed to use this but its always good to have insurance.

Just a good plan and a must have. Good pricing!!!!

Great purchase through the app! Great selection of phones and great price on Moto G7 Plus. Only when the phone showed up, instead of a Moto G7 Plus, I received a "white label variant" called a Revvlry Plus. Looking at reviews for the Moto G7 Plus, it appears I'm not the only one who received a rebranded T-MOBILE "exclusive". All in all not a bad deal, as I couldn't find any discernable difference between the phones. The issue came when I went to Best Buy to use the insurance purchased with the phone when the screen was broken. I was first told that I couldn't be helped because there was no way to determine if the phone I received from BestBuy.com, through the app was the phone I was there to have serviced. I showed the young man helping me the reviews, on their own website, where customers had complained about receiving the Revvlry Plus instead of Moto G7 Plus. I showed him Google articles explaining why this had happened and how they are basically the same phone, and that's why they were being sent out that way. He believed me but was still reluctant to help me because the phone lacks any kind of serial number, as the back cannot be removed, to verify my purchase of it. After asking to speak to a manager multiple times throughout our conversation(who never made an appearance to speak to a very upset customer), I was told that I could use the service I paid for with the phone, I would be sent a new phone(it was actually a Moto G7 Plus this time), but there would be no guarantee that I wouldn't be charged the full $200 value of the phone, after an investigation of my insurance claim. THE PHONE ONLY COST ME $175. It's been some time now, so I don't believe I will be charged, but I will update my review, if possible, to show final result of this ordeal.

Always there when needed to help with any issues with the phone

Thenitem that i bought is realky great and definitely very easy to

I always get geekquad with my electronic purchases

Nice to have it hope i dont need it Price was good

Geek Squad protection is the best, no questions they just take care of it. Great friendly service.

The few times ive had to go through geeksquad, i was glad and pleased on the phone side of things.

i love to have a service like this worry free and they are easy to contact they replace or repair right away.

geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed

Peace of mind for a fair price to protect my phone

Not sure if this was a good purchase or not as fortunately I have not had the need to use it.

so far so good... haven't had a bad experience with them so far and I hope it continues to stay like that! (:

I found the Moto G Power to be a rather sluggish phone to utilize. My favorite part about the phone was the battery life though. It would hold a charge for a couple of days with pretty regular use.

They are always very responsive to my needs and correct the situation or give excellent instructions

This came in handy I the past. Was a no brained to get it again!

Easy monthly payments. No reason to worry about late fees because money comes out of your bank account every month.

Geek Squad Protection Plans are great. I have used them before and if they can't fix it they replace it.

Nice service agent was very helpful would definitely use