Customer Ratings & Reviews

I have never used it and I hope I don't need it, it is excellent to have your cell phone insured

Haven’t had to use it but it’s nice to know it’s there if I do!

Get this protection if you own an expensive device. The parts are expensive to replace and Geek Squad protection covers parts and labor. $200/year for protection is better than $400 for one time part replacement.

Its needed specially for a high cost phone. At least for the dirst 2 years

Another blu. Love the clarity, sound and lightweight.

Excellent service and professionalism. I truly recommend this service.

Havent used them yet for this purchase. But in the past they have fixed my laptops and other phones.

We love Geek Squad protection. It lessens our anxiety just knowing that they are always there just in case something happens to our electronics.

Best Buys keeps pushing these plans but when you need to use it they give you nothing but excuses, I will not be wasting money on this crap of a protection plan anymore, SAVE YOUR MONEY you only giving the sales children a commission! I'm just gonna use manufacturer warranty.

I bought insurance for a Nokia 3.4. My only question is after a year if I have an accident or drop the phone is a replacement covered. It is still a good phone. Useful.

With kids this is a must have for accidents and mishaps

I have broken so many phones in my lifetime being super accident prone and also always seeming to buy phones that end up just randomly dying, having this protection plan has never once let me down! Not to mention it's saved me hundreds if not thousands in the process.

Never had a question they could not find the answer to! Love the geek squad They don't make you feel dumb on anything you need to ask and , that is very important to a 77 year old. I never had a computer in school many years ago! I love the geek squad

It is amazing phone and i suggest to buy this amzing

I recommend everyone to get the geek squad service. It helped so much when I needed help with my cracked screen. The Geek Squad service was on top of it, very professional and friendly. It is worth purchasing!!

So far so good! Haven'tt had a problem yet with my product but have used Geek Squad for other appliances and they've been great

Geek Squad is worth the money for my protection on my phone. They are always willing to help me with any questions

I recommend this 100%. My phone fell and the screen cracked, I take it to the squad over there they gave me the full refund of the phone (store credit) plus the remainder of my unused protection. Great job BestBuy

The protection plans at BestBuy are simply the best! Do not buy any electronics without the protection plan. They offer a good response, easy to make a claim and workout to be satisfied. In fact, I prefer to buy an equipment in BestBuy just of the protection plan.

I have been a return customer of Best Buy for years now, and I love Having the geek squad protection plan. Over the years I have actually had to use it a couple of times,and I must say, It has been a True asset to my investments. I personally recommend it, and prefer the 2 year plan.