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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,441 reviews
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think everyone should insure their new phone incase an accident happens with the phone. Its also a reasonable monthly payment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rapidly helped with my replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad customer service by phone and in person are always very helpfull and always help you with your conserns and questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to have peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Geek squad to be on a safer side coz my boy is a diesel tech & he messed his S20 bad last & I had no warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty gives you peace of mind. I purchased an OtterBox case that's the same as buying a 2-year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use service yet, but if something does happen I have coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it's weight in gold.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. If you can afford this, get it because it can and will save you money when bad luck befalls your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cover!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys couldn't fix my phone and simply sent me a gift card to buy a new phone! Would recommend!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us and sorry for the very slow response. I'm thrilled to hear about how this experience went for you! We hope you enjoy your new phone and it treats you well. Please let us know if you have any further questions or concerns.

  • Rated 5 out of 5 stars

    I would recommend that they are very helpful with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend that they are very helpful with everything that’s going on with the phone data transfer data to fix your phone everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassles with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my phone twice in one year. The agents helped me fix it right away each time, without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service that you should definitely purchase with an expensive phone purchase. I like knowing I have the Geek Squad for help with anything on my Samsung Note 20 Ultra.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's insurance. Not a lot to say except I have used it in the past and there were no questions asked..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection on expensive or electronic items. Things happen and with the protection plan you’re covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product customer service very helpful knowledgeable and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any expensive electronics, I always get the geek squad plan. It has saved us multiple times!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont remember odering or asking for this. Hope its part of the phone purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't yet used it but I already have an issue with my phone so I gotta take them up on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good alternative to your cell phone providers plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I went with GeekSquad for the cell phone plan as T-Mobile was a lot more with the same value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a geek squad protection is good for busy people, like who use their mobiles quite a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must! They are helpful, knowledgeable, & genuinely care about providing an experience that serves you, the customer. Thank you Geek Squad!

    I would recommend this to a friend