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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,441 reviews
  • Rated 5 out of 5 stars

    Phone coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment for all your new cell phones never know when a kid or teenager will accidentally drop their phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Protection at an Affordable Cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the accidental or full protection plan to cover my Samsung 10e. Would never ever spend that kind of cash without the coverage. Thank you, Best Buy for having the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the insurance I always try to get geek squad protection on all my Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to buy any electronic over 50.00, make sure you buy the extrend warranty. Best buy's customer service is great and will not hassle you with returns if your product breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when you have an issue with the product it was purchased for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i buy they say you have everything think now say you dont have loss and stolen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fold 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i have geek squand for 5 years and they have me excellent services i will really recommend

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Trust

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Have not used it yet but I trust that Geek Squad has me covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend hook squad protection. You never knows when an accident may occur. Always have a good experience when dealing with the geek squad associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a protection plan that includes loss and theft protection gives me great peace of mind!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help. Customer service agent was very nice and professional. Would recommend to get the insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer Service. Highly recommended This Service Contract

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a phone for our 10 year old son and getting this protection plan was a no brainer. If he drops it and breaks it we get a new phone and there is no money out of our pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that is a must have! I've used it for my computer and familys computer. My subscription expired, so of course I renewed it. Would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not have to use it, however, despite previous reviews, this package covers all aspects of phone damage. Let's hope that it's As Advertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life so much rasier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You go online and the geek squad connects with your computer. They mat not be available right away but they can call you when they are ready. I have had very good techs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not free replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid an extra $200 for in store free replacement but when I crack the screen it was not in store free replacement I had to pay an extra $200 plus they shipped the phone off and I had to wait two three days to get in their phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Best Buy never fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too expensive and full coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase extreme peace of mind and trustworthy protection. A lot of other hefty protection plans don't cover what geek squad does. I like the price and coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice to feel that your mobile is safe even if it fell from your hand, Big like to GEEK SQUAD SERVICE.

    I would recommend this to a friend