Customer Ratings & Reviews

Great for peace of mind to protect your purchase. Every purchase I make, I include the geek squad plan, you won't regret it should an accident happen.

Always great service from underpaid workers doing their best!

I am sure that when needed, this service will live up to its expectations! I know that accidents happen so, I made the decision to purchase this service. Thanks.

Have used them in the past. Dependable n Reliable!

Great help on replacing my device, since original was defective.

Havent had a need to use it. So can't quiet give a better feedback.

Purchased geek squad and definitely came in handy! They just replaced the product with a new one.

Great price and will be completely worth every penny when it comes down to it! Hope I don't ever have to use it but if I do ! Was worth the extra $$

It’s a awesome phone and I like them. These phones are a gift and I gave them family members

Have not used but love the peace of mind. most of the phones we buy last 2-3 years but accidents happen and this kind of protections is perfect.

Great pertection and great service they will help and repair any problems or issues you have

My phone was stolen tried using the protection plan i paid for. Did everything they said i needed to do, and believe me i got the run around on that! Anyways theybsaid they would replace it within 10 business days waited 14 called back they gave some excuse they cant find a replacement phone to send so they would send a voucher for me to purchase a new one. Its been almost a.month still nothing and now when i call they keep transfering me to different departments until finally they hang up on me. This extra protection is a complete WASTE of money and i will never purchase a phone through best buy again!

I dropped my phone and the geek squad guys helped me out so much; new phone ordered with ease.

They took really great care of me, resulting in a new replacement phone with an additional cost of course.

Quick service and reliable! Was thorough and explained everything with ease

very satisfied with the service from the geek squad. feel very protected and confident with my devices. worry-free here

Was able to replace my device when it was broken in a timely manner

Always reliable and very satisfied withe the awesome service you geeks provide.

The employees were able to connect and transfer all information from one phone to the other

Their protection plan is good for ease of mind in case anything ever happens to your purchase.