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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,442 reviews
  • Rated 5 out of 5 stars

    Protection Plan-Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a safe guard in case I drop the phone, I hope not but one never knows-I get tired and their the phone goes on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good phone for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing the quality and the smoothness of the phone is everything best purchase I made yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fyi theres a fee you gotta pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is a fee you gotta pay each time you end up using the protection plan and price varies depending on the phone be warned.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Geek Squad/ protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud and the protection has always been a big help! You never know when something can happen to your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is easy. It is fast. No dealing with manufacturers for warranty. Geek squad agents are so friendly and knowledgable always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insane Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great all around performer for the money. It's had to find more features in this price point. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection u could get especially if u have a accident with your phone....i have used this before and always a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for an amazing phone, definitely worth the extra money!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They don't actually fix it, they tell you to mail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the price you pay, this is absolutely not worth it. Broken phones still cost $250+. And there is no replacement, you have to wait for them to mail you a replacement then mail your broken phone back. But you also pay an extra deposit so to replace a broken phone costs $500 up front. Ridiculous. I had them charge me $60 for a screen protector that they placed for me (one of those fancy lifetime ones) and it lifted on 2 corners within a few weeks. And the guarantee on that.....nothing. So truly pointless. I will never waste my money on this again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    installed my car stereo fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they take care of productos i bay cheap and friendly People

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was one of my best purchase for my phone. I know that I have good services without having to pay super high prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to replace my phone same day when the screen got smashed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal as far as the price havnt had to use it yet though.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you depend on what you purchased, buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is FANTASTIC! Worth every penny! Phones, TV, watches, headphones anything! I've never had an issue with returns or replacements!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best repair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with geek squad and what they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection gives us a good feeling in case of accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z flip 5 g

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very misleading and hard to find infi o. Hiw to fix my phone which is protected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is the best my phone cracked free replacement no questions asked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very nice for the price. It provides good protection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this one for my new Dell Laptop. And have had to contack Geek Squad a couple of times already. It was worth it. Thank you Geek Squad.

    I would recommend this to a friend