Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2442 reviews
(2,442 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 2 out of 5 stars
Repairs are not free!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After paying $10 a month for almost a year i had a issue with my phone screen not working properly and they wanted to just replace the whole phone which was $200 plus additional fees. They need to be more clear on that you would have to pay half or more then half the phones cost just to get a screen repair, i could have my screen repaired for less elseware and not have to pay $10 a month.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Screen Protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protecting your device from scratches is just the best thing to do!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
For a new phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection for my Wife's new phone and peace of mind for me not worrying about her phone.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No question to have geek service coverage when purchasing more expensive devices.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came in handy a week after I bought my new phone
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good not have to used warranty yet so that good i gues
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Money well spent. Geek squad seevice is a must have.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Good customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I took my phone back for authentication. The guy with the geek squad was kind and efficient and he was very helpful.q
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Sometimes a value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you get this on the right product can be a value
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A better value than the one that Verizon offers and I'd rather deal with Best Buy anyway.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
The geek was pretty nice, kinda slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mean luckily I never had to use it. I work in construction and my Pixel 4 XL is still in near perfect condition after a couple of years. I stopped paying for coverage
This review is from Monthly Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Just get it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's better to have it and not need it than need it and not have it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Monthly Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend - gives you a piece of mind. Great customer service.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek 2-year accidental.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek siempre trabaja bien, cumple lo que ofrece, recomendado
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Exceeds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."Your team consistently meets their goals often exceeding expectations.”
I would recommend this to a friendRated 5 out of 5 stars
Very necessary for z fold 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You need this if you buy an expensive phone. There is no better value. Do the monthly plan
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase the Protection Plan. You can count on Geek Squad
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked out for me, because with in that year my phone was damage and i was able to replace it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Soon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not ask for s more varied and wise experience at your Best Buy. I’ll do it again.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I never have to use this protection but happy I have it should the need arise.
I would recommend this to a friend
