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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2804 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,804 reviews
  • Rated 4 out of 5 stars

    I never contact. I still have current insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do have2 years insurance, but I never contact Geek SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every single second ! I recommend sincerely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really worth the purchase with cheek squad I have peace of mind for any thing that pops up thanks guys !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first entry into the VR world and I have to say, I’m blown away, not only with the game playing but the countless other things you can do with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most amazing realistic experience game ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta Quest 3 actually makes you feel as if you are there in the screen. For example, the roller-coaster game. My youngest grandson is sitting on the sofa actually screaming and waving his hands in the air while moving from side to side. I enjoy seeing the smile on his face while playing the game. My daughter got off the game cuz she thought she was on a real roller-coaster, she couldn't handle it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS BUY THE EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS buy the extended warranty, or your just throwing your money away. You know your kids gonna break it. And when they finally do it feels great to get another one without paying for the new one. But always buy another warranty for the replacement-because you know your kids gonna break it again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and precise . Great, sound system. My son loves it. The characters are so realistic. It feels as if you're really in that place fighting the characters or enjoying yourself having fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of sunglasses they are what I expected I love using them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is why I’ll stay a customer of Best Buy. I purchased geek protection. Controllers stopped working 11 months after purchase, meta would only accept 1 controller return at a time, leaving me with roughly a month dealing with the potential issue. Geek squad refunded me the purchase under the protection plan. I received a new VR headset with geek squad protection. No hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase because it gets use by husband and son very much so having an option and coverage to get it fix incase i need it is helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must GetIt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for when you buy an expensive item or an item that malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent service for accidental damage coverage. The replacement process is quick and hassle-free, making it a must-have for protecting valuable devices from unexpected mishaps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 3 geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection and knowing if anything happens i can easily have my investment replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the option to add protection to all my devices purchased from Best Buy because it’s so easy and the staff are all very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fun VR device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hours of fun for the entire family with easy to use interface and playable games that are FREE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice to have just in case. Had one for a tv and they gave me the full replacement value after it was determined the tv wasn't economically repairable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andino games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very very game a lot of memory nice color recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andino game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very very game a lot of memory nice color recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mechanical failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to return it was very smooth. The sales associate asked what was wrong with it. I explained then returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since they dont sell replacement controllers this keeps me confident that if something happens to them i will be able to get a brandnew controller/headset from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i hasn't had the protection, I would have been stuck with a broke expensive vr system.

    I would recommend this to a friend