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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3031 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,031 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, nice quality that I ever have!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this warranty and it has decent coverage. I hope I won’t have to use this. If I do, it will help a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of using Geek Squad for some tech support and I couldn’t be happier the experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad all the way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They great. New how to solve my problem. Gave me advice and it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vr headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy easy to use lots of fun way to enjoy gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Lot of Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset exceeded all expectations I had for vr in general. I always thought it was just a cool gimmick but playing on this headset has opened the door for me into this new world. Only issue i have with the headset is the occasional slowdown or freeze up, but that only started with the last 2 big updates. I cant wait to upgrade to a quest 3 so I can try out the new mixed reality features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS BUY THE EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS buy the extended warranty, or your just throwing your money away. You know your kids gonna break it. And when they finally do it feels great to get another one without paying for the new one. But always buy another warranty for the replacement-because you know your kids gonna break it again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful deal to ensure if anything happens it is fixable! thank you geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good use for indoors only kids love it mom tooo good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone enjoys this product it's very fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to use highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team is nice and helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me out with my meta quest, really nice team!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for the warranty part of the Quest 3. I would definitely say it is worth it to get a warranty and invest in your product in case of any accidents/malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this for important stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gonna be great if i have to use this. Covers everything i can think of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the Geek Squad 2-year Accidental Product Replacement Warranty. At first I was leery of purchasing this warranty, but when we needed it they came through 100%. My son had purchased an Oculus and the controller cracked. The Geek Squad could not replace his controller because there were newer versions out, so they ended up refunding him 100%. I highly recommend this product warranty service and will buy it for all of my large purchases that may need a warranty in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process is easy and convenient for me especially when im always on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing, Works great, one of the best gifts iv purchased for my husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it really easy to replace my oculus when it wasn’t working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for the whole family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my son for Christmas and it was his FAVORITE present by far! He loves the games on there. He even got his grandmother and grandfather on and they just loved it! They couldn’t stop laughing and they are very old so it was surreal for them to see and work this type of technology. A great product that truly can bring the whole family together. It’s also hilarious to watch the person playing the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work is done by them. They handle everything with love and respect.

    I would recommend this to a friend