Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,031 reviews
  • Rated 5 out of 5 stars

    Geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the lrice! When our oculus controller lost tracking, they swapped the system with no questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth graphics managing battery life. Little heavy on the user. Excellent sound system. Nice gaming Library.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Depend on the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the agents to be most helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this service for peace of mind. If anything happens I know I am covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wasn’t Needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never even needed to use it honestly. So in a sense I wasted money however I’m glad I had it just in case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is a must. I was having issues with my quest 2. I had stick drift, battery draining, and apps closing in middle of game. I took my headset in and they exchanged it, no questions asked. I was able to upgrade to the quest 3 at a fraction of the cost because of this plan. Don’t ever go without the geek squad protection plan on large purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Knowing Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get better than the all knowing Geek Squad. Always get the extra service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! The Best Buy additional warranty always pays for itself and has saved us a grip of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing................!!!!!!!!!!!!!!!!!!!!!!!!+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Blackshear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased for mily grandson for Christmas and he really enjoyed it I have to put it up and my room so he can go to bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure you get what you all for!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this on EVERY ELECTRONIC PURCHASE I MAKE. Sometimes I discover the cashier didn't warranty the EXPENSIVE items and I'm left with no warranty when needed. Highly disappointing. Why warranty the $10 purchases but not the $200+ purchases. Shady actions by their employees when they can plainly see I warranty EVERYTHING big and small. Also, ordered online and even though I paid for everything they mysteriously dropped my warranty for to being labeled as undelivered. Then why did I still PAY for the product. UPS error but now I'm stuck with something that doesn't work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey Meta

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 pairs for my son and dad. They are one of my favorite purchases since the 2Way pager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need portection even with the meta 3s just sincase someyhing happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't thinking about getting the protection plan. I usually do not get it but the associate explained it to that it protects from any damages so I couldn't say no. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service recommened to anyone and everyone. thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price for performance headset on the market.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this headset out performs headsets that cost double if not triple its price. The FOV isn't the highest and the black levels aren't the best but that's about it for the negatives. The panels are sharp, the sweetspot is wide and the inside out tracking is phenomenal and the best part is its WIRELESS. This headset is almost the best PCVR headset as well but you will need to buy separate cords and spend some time learning settings. You also need pretty beefy hardware to run it at native resolution on PC (think 3070 or 3080).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is better than expected I had to return it three time due to sound issues. Everyone was helpful all Three times with the exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service recommened to anyone and everyone. thank you

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great and fun

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought to use it to play and hang out with friends around the world. This makes that feel like I am there with them. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omg so cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg so cooooooooooooooooooooooooooooooooooooooooooool

    I would recommend this to a friend