Customer Ratings & Reviews

Great help! Vr is so easy it wasn’t necessary! Thankful they’re there in case!

I got these glasses to replace with my AirPods and I can say this are the best decision making I made they work perfectly fine 100% recommend..

Well with it when my controller cracked and wouldn't charge properly. I had searched all over for a replacement then I decided to check my order and found that I purchased protection. The process was easy to set up an appointment and resolve my issue it was definitely worth the price we paid

I would recommend purchasing the Geek Squad warranty most of the time. Computer related products do not usually last 2 years. I would recommend you review the items purchased as you get near the expiration date.

I was get this and renew it when the 2 years up. It is perfect to have if it goes out or needs repaired.

My second geek squad purchase. This time I bought it for my oculus quest. I am passing it to my 13 year old. So it’s a must. In case he damages it, it’s $110 for 2 years, compared to $500 for the headset. Peace of mind is priceless. I hope I don’t use it, but if I do... don’t let me down Best Buy! lol

Its a very good product that all my friends and family like to play games with and we all have fun playing with it

They help me out right away replaced my broken item.

Really great and love how immersive it is it makes it much more enjoyable then the vr2 and its lighter then the three only thing is is the quality isn’t 4k but it’s worth it

My Oculus died a little over a week after purchase. Unfortunately Best Buy was out of stock at the time, but Oculus was going to take 1-2 months for me to get a replacement. A few days later I was able to get my replacement because of the extended warranty. My 2nd Oculus then died again about a week after that, so again just the convenience of not having to deal with Oculus support and being able to walk into a Best Buy and get a replacement is well worth the cost of the warranty

Glad I bought the 2 year extended plan. Unit kept over heating and was replaced with a new one. Gladly paid for new warranty. The staff was quick, professional and courteous!!!

My grandson loves it! Plays on it all the time. He really enjoys

I love this game it feels like what you are seeing is real.

Dont be hesitant this is definitely worth the money best warranty you can get on the market no questions asked

Outstanding performance! I look forward to the Quest for if they have one.

Since they dont sell replacement controllers this keeps me confident that if something happens to them i will be able to get a brandnew controller/headset from bestbuy

whenever we buy something from we here always get the insurance and 9 times out of 10 we end up needing it

This is nice to have just in case. Had one for a tv and they gave me the full replacement value after it was determined the tv wasn't economically repairable.

Great customer service and was very helpful indeed

Crazy expensive but worth it. My son loves this thing. Get the protection plan and thank me later.