Customer Ratings & Reviews

The agents were quick and attentive! Great experience!

I bought this for my kid and he has been excited to use it daily. Most of his friends play vr with him! I tested it out and it is a pretty good purchase!

This was a replacement for the first one I bought my son. Works great! So glad I got the geek squad protection.

I believe this is a great plan for the price, I had a rift s that I returned a couple months after purchase because of the cheap controllers oculus made and it was quick and easy, answered a couple questions, gave the headset to geek squad, and got it retuned and a new one was sent to me 2 weeks later. Overall a must have purchase especially for expensive items

I'll right a review ahead of time, I know these protection plans are worth it since I also work in retail selling similar plans. If/when anything goes wrong with my headset I'll have this in my back pocket to get it replaced. Worth it on something you literally strap to your face and move around vigorously in. (This was specifically bought for a VR headset).

This headset is very comfortable and adds hours of playing time.

You can't buy these type of expensive electronics without purchasing the protection. They will cover almost everything and with kids, it's definitely a must have option!!

You can't buy these type of expensive electronics without purchasing the protection. They will cover almost everything and with kids, it's definitely a must have option!!

Good device. I went from this to the Quest 3 and the difference was amazing. Technology advanced that much in a couple of years.

The employees in the Mays Landing Best Buy are so nice, they understood my issue with my oculus quest 2 and took the proper steps on getting my replacement fast and efficiently.

Great gift kids love it!! Endless hours of fun!!!!

There ok they don't go above and beyond they do just what they have to and leave.

I buy these for my desktop headphones, which I treat well and love dearly, but accidents happen. I've broken the end of the cord off on one occasion and had an earphone go out on another. This plan was perfect because I just get to swap them out in-store.

Geek Squad protection is a great product as it protects not only the product but the customer

Very good and helpful I’m glad that I paid for warranty

I have peace of mind knowing there is protection on the most expensive items I purchase should anything happen.

Love the replacement plans that Best Buy offer. Gives great peace of mind when letting the children use electronic devices

There was a recall on the product, and I went into the store to replace them with new items, and it took me less than 30 minutes I was in and out no questions asked

lifes issues can really derail a purchase of nice things that cost a bit more and best buy really takes care of it for just A LITTLE MORE MONEY especially when kids are involved accidents will always happen.

I’m so glad I purchased this protection plan. This is the 4th vr headset I hve purchased and I wish I would’ve bought the plan with the other ones too. Buy it!