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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3029 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 3,029 reviews
  • Rated 5 out of 5 stars

    Great Value!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for this Geek Squad plan! Definitely recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always help quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to have especially when it’s for kids worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Will See

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather be safe than sorry. Especially since I bought apps to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I never contact. I still have current insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do have2 years insurance, but I never contact Geek SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, but definitely gives you peace of mind having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped my Quest 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with my Quest 2. And they were able to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gook Squad has always been great for me. If they cant fix it, no one can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i brought the protection plan, my son accidentally broke his controller and best buy switched it out for a brand new vr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feet squad new Braunfels is awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very sweet caring helpful people always go above and beyond for us when we need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have when there is a problem. They help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. I had bought the extended warranty for my oculus 2 and when I had an issue the replaced it with no hassle at all. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered all my questions quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on got it for my vr headset for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure to get the protection folks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is totally worth it! Around the 1 year mark, our original Oculus had some damage to it and we took it in and they refunded the full cost of our original purchase and we ended up being able to get the brand new model with protection again of course and it was a lifesaver!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad available to me gives me a sense of security for whatever amount of years I have protection for my items. Even when I have a question about my electronics they are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time using and it's awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using this type of device and it's amazing. We have apent hours playing a few gamea and we have really enjoyed the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech help guaranteed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For worry free purchases, this is a must add-on. I can't tell you how many times Geek Squad answered my questions. Professional, patient and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oculus quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd oculus . The remotes dont seem to want to charge they blink green to yellow. Geek squad is the best so I know they will fix the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are going to be helpful in the event of breaking or rudeness use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hours of entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun. I love the fact that they offer free fun games so you don't have to buy a bunch of games. The graphics are amazing and it's fun to play with friends and family living far away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEst VR ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best VR ever, upgraded from Quest 2 and it's amazing the difference. Primary for playing iRacing and ACC and works great.

    I would recommend this to a friend