Customer Ratings & Reviews

they were able to fully repair my headset and get it working again despite hand tracking issues.

I always buy the extended warranty for items like this. Sometimes I don't have to use it, but other times I've been SO thankful to not have to shell out hundreds of dollars to replace something my kid drops on the floor.

Haven't had to use it yet but several friends have used them and they have always said good things about them.

I would advise anyone who buys any thing they can get this insurance on their equipment should really do this. I have had to return twice and they are awesome , they help you with your problem . I will always get this coverage.

Didn’t have to use geek squad for this my oculus but have used before and service is excellent!

The agents were very helpful and answered all of my questions.

Geek Squad always has the best service, an answers all of my questions.

Just returned it and got a new one i was very happy that i could do this

I’m glad I got it for such a low extra cost since I had bought something so pricy for my son

This is a super fun way to game. I had never experienced virtual reality before this and it was a blast. Definitely a good idea to use and fan to prevent motion sickness, however.

Great warranty. Highly recommend any issues and Best Buy service department takes care of everything. No hassle no issues.

I definitely recommend getting the 2-Year Accidental Geek Squad Product Replacement. They helped a lot, and very knowledgeable.

My son absolutely loves his Vr wll worth the money spent the whole family enjoys it so much

It's a great price for the service. I haven't had to use it for this item, but the geek squad is great. So I definitely didn't mind paying either way

Really good Christmas purchase. I’m glad we went with this version. So far it has been great when without any issues. It was a bit of a pain to set up but once you past that this is really fun for the kids.

I gotta the meta quest 3 is so realistic and better quality then the 2 and the graphics are amazing

Bought to do dishes and watch subway surfers at the same time. Did not disappoint :3

Great coverage for all your electric products I really recommend it.

My brother completely destroyed his quest l, and with the protection plan I got a whole brand new device.

GEEK SQUAD STAYS RIGHT ON TOP OF ANY ISSUES I HAVE HAD. THEY OBVIOUSLY CONSIDER CUSTOMER SERVICE IMPORTANT.