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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3031 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,031 reviews
  • Rated 5 out of 5 stars

    Geek squad replaced my meta glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the replacement plan for my boyfriend’s meta glasses and I’m so glad I did! It was really easy when they stopped working to get them replaced for no extra cost!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Accident Prevention Program

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] If there’s ever an incident with my product, I know Geek Squad is there to do everything they can to fix my item, and if needed, help to get a replacement. Worth the extra couple bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t ask more or to your plan when you can get anything replaced great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good purchase, I recommend it. It was a great purchase, I recommend it. It's a very good game for children and it encourages physical activity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don't have to use it, glad it's there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet thankfully, but glad I got it for such a pricey item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Brothers love playing with the VR headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much that I bought a headset for my 40 yr old brother. Can we say every day he’s doing something with the VR. He loves it and I’m his favorite sister!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extra protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child isn't to rough on things but I'm glad I got the geek squad protection just in case! Sometimes these things go bad before the 2 year's because something mechanical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have, Even though I have hardly had to us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get these protection service offers for the larger electronics, but hardly ever have to use. The one time i had to use...the staff was very helpful and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used ..yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have purchased this but hoping i wont need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glasses meta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service good videos good videos for games good sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan but hope I don’t ever need to use it…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always spend the extra money for Geek Squad Coverage! No hassle no headache fix, return, or replace!! Easiest ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We refuse to shop anywhere else because the GEEK SQUAD is FANTASTIC! no stress, hassle free help, every single time. They're quick and fix the issue same day! We love geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty important

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to know I have the Geek Squad on my side if anything goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 3s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Smaller, more practical. Better than Quest 2. My son loves it. Especially the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing device! you can play, watch tv or even exercise, when you watch movies it makes you feel like you are part of the movie. Absolutely recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad it’s the best warranty in the game, they got u on any repairs or will replace ur whole headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend adding protection to your expensive gaming equipment. Hopefully we won’t have to use it but if so, I’d like to know it’s there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is a must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any electronic it's best to make sure you have insurance coverage, and best buy has the best coverage for tge meta 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is professional with everything ey sell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat this offer, it's gonna help you in the long run.... and if you ever go back, they don't bother haggling you or giving you some lengthy questionnaire, they fix your problem or give you another one!! I always get the plan

    I would recommend this to a friend