Customer Ratings & Reviews

Well see if it's a good deal if it breaks and I need to use it

A must have in today’s electronic society! Having professionals do the job and having peace of mind is invaluable!

Bought for whole family use. The only downside is the battery life, which is to be expected so I can't complain. We'll see how it does long term. For Meta account users: monitor your kids on it. Purchases can be made through the headset and it doesn't always ask for the "purchase PIN" you set up.

Great option love they offer it as my son plays hard

The Geek Squad is very modest and a life saver. They make everything easy. To a simple fix or easy exchange.

Great Vr system easy installation very smooth to use

Good good good good good good good good good good good

GREAT PRO PLAN! Had my quest for almost 2 years, it did quit on me eventually rightfully so, i play it for hours everyday. So I bought it in to Best Buy, told them the problem, glad I purchased the 2year plan, they asked no questions, told them what was wrong, they said no problem, and are sending me a replacement with another protection plan. " NICE CUSTOMER SERVICE GUYS' THANK YOU SO MUCH! HIGHLY RECOMMEND.

What a great product, lots to explore, love beat saber!

Agents made it very easy made my experience amazing and have no complaints love the service.

Perfect gift for the family. Interactive activity.

100% worth the investment, especially in household with young ones.

Very good service ande response, I like it, I love it

Couldn’t of gone to any better company other than geek squad

The Meta Quest 3 actually makes you feel as if you are there in the screen. For example, the roller-coaster game. My youngest grandson is sitting on the sofa actually screaming and waving his hands in the air while moving from side to side. I enjoy seeing the smile on his face while playing the game. My daughter got off the game cuz she thought she was on a real roller-coaster, she couldn't handle it.

We got the first quest 3 for Christmas 2023 it failed 3 weeks later death screen. It took a few weeks to get refunds and exchanges to go through. Meta themself sucked they never responded to 6 emails! They have no phone support for calls!! It was Best Buy who went above and beyond and replaced the unit. They were excellent customer service!!!

Let me just say yada yada yada. If you want protection then blah blah blah.

This is a great protection to have for your electronics. Definitely recommend.

This is why I’ll stay a customer of Best Buy. I purchased geek protection. Controllers stopped working 11 months after purchase, meta would only accept 1 controller return at a time, leaving me with roughly a month dealing with the potential issue. Geek squad refunded me the purchase under the protection plan. I received a new VR headset with geek squad protection. No hassle.

The Geek squad protection was purchased to service all my computer needs.