Customer Ratings & Reviews

I bought my quest 2 when it first came out and was able to exchange for the quest 3 when it came out thanks to my geek squad plan

Broke the controller and gave me replacement for free and connected automatic I had to do no work.

Wanted to play a few games with the cousins. Now we play more than a few games…. Very addictive, let your wife know you’re staying home tonight.

I always recommend Geek Squad replacement plans, when they're cost effective. I've never had any trouble in making a claim with them. Best Buy does a great job in standing behind their replacement plans.

I always recommend Geek Squad replacement plans, when they're cost effective. I've never had any trouble in making a claim with them. Best Buy does a great job in standing behind their replacement plans.

Dont doubt it, just get it and enjoy the fun. Im about to get another one for myself, my kids are hogging up all the fun

There to help at a moments notice very knowledgeable.

Having a sense of reassurance in the event of any malfunctions is unbeatable .

Bought this for my son last year and he loves it. I’ve tried it myself and it’s fun. There’s a lot that can be done with this.

So awesome it another world. Depending on the game you buy the graphics range from crappie to mind blowing.

Great gift kids love it!! Endless hours of fun!!!!

I finally had to use the warranty on something. It worked out for my son's Oculus since the battery started dying out immediately and wouldn't charge.

So far so good! I bought it for my 10 year old my the entire household is having a great time with it. The games are expensive but just as expensive as any other game system. You can do yoga too!

I have not had to use this but i always recommend getting protection plans for electronic products.

Worth every penny the oculus stopped working 3 months after having it took it to best buy an replaced it. Always purchase this with all I buy

Fortunately, I haven’t had the pleasure in using this service in over 10 years!! Even then, service was great.

I get this protection on all my products. Great product thank you very much!

Purchase last Xmas unfortunately was on recalls so system stopped working again bestbuy.com gave full refund remember this product had total factory refund

Good protection to have, easy sign up and dependable

Quick and easy service, knowledgeable associates, and seamless process.